Beauty Mi Amour - Review

I had purchased a Mani and Pedi combo from Beauty Mi Amour through Lucky Monkey (which is CrowdSavings now).

My voucher expired Oct 31, 2011. I called September 26, 2011, and got the answering machine, but then it said the machine was full.  I called again the next day. Answering machine was full. I called again September 29, 2011.  I got a person. I told her about the voucher and how I'd like to make an appointment. She tells me that they are booked and that they would not be able to take me until November 3. I explained that my voucher expires end of October, and would they will allow me to use it? She said no, but I can use the amount that I paid for. She also explains to me that because of the vouchers on so many various other deal sites, that is the reason why they don't have very many openings.

I said I really much prefer using my voucher, I told her the only two days I'm not available are September 30 and October 1. She said she'll call me back to see if she can squeeze me in before October 31 because the computer system does not allow them to see open times all at once. I find that strange, but sure.
She calls back saying she has two openings for September 30. I explained to her that that was one of the only two days out of 32 days before my voucher expires that I am unavailable. She said she'll call me back to see what she can do.

Never received a call back. When I did call back the next day, machine was full again. I'm sorry, but having your machine full every time someone calls is unacceptable.
Another issue I had was if the business is going to be on so many deal sites, then they should accommodate to the rush and busy times that these deals will be bringing. I do not believe the excuse that they cannot accept my voucher because they're busy accommodating other people's deals and not allow me to use it past the expiration date if they are full. Companies/restaurants/services/etc. have allowed vouchers beyond the date because they are so busy the month of the expiration, and that's just from ONE deal site that they've been on, not three or four.

Last issue, maybe they need to write appointments down in a calendar planner instead of a computer if it is that difficult to use.

I decided that I'm not wasting my time with them. CrowdSavings was very accommodating with me, and gave me a refund.

I rate Beauty Mi Amour: 0 of out 5.

Cuddle Bug Home Cleaners - Review

Cuddle Bug Home Cleaners was purchased through Lucky Monkey (which is CrowdSavings now, since they have purchased Lucky Monkey).
The vouchers was for 3 hours of cleaning. I set up my appointment through e-mail.
It was a rough start, the ladies arrived to our house late, appointment was made at 1pm, they did not arrive until 1:20pm. They had the wrong address and drove in our neighborhood for awhile.

Here are a few things that I can see how some people would not like.
1. They did not bring their own vacuum (so they used our's)
2. They ran out of pledge at the last location they were at, and asked if I had any.
3. They did not bring a mop, and used what we had.
4. They ran out of paper towels, and asked me if I had any for them to use.
5. They used my shower/cleaning sprays and only used theirs when they couldn't get the soap scum off of the shower doors.
6. They used our cleaning supplies (ex: scrubbers, etc)


To be honest, I'm not sure how I feel about them using our supplies. At first, I thought I was okay with it... I think until the vacuum started to sound funny. Not sure what she ran over. We spent a good 15 minutes trying to figure out if it was broken. If it was broken, do I ask them to pay for a new dyson?  There is a fine line for a company to come in to use my supplies... lots of 'what ifs'.

They didn't really spend more than 30 minutes in one location.  Most cleaners would spend about 1 - 1.5 hours in the bathrooms (for one cleaner), and about 45 minutes to an hour in the kitchen. I think the bathroom is probably the cleanest place that they did out of the whole house.

Now as for their cleaning goes. It was okay. I cannot say that they did a fantastic job, but cannot say that they did a horrible job. There were some dead spiders at the baseboard that I was hoping that they would get, but they didn't. They did a quick vacuum around. Like a stand here, and just take one step to get as far as I can without moving more than I need to.


They were anxious to leave. They were only at my house about 2 hours.  They left at 3:10pm.
I did say that if they were done early, they could help me fold. They must have forgotten, because they quickly packed up.
After they left, I walked around the kitchen (I walk bare feet in my house), and felt lots of crumbs (probably from my kids' meals). So, poor sweeping and mopping.

I rate Cuddle Bug Home Cleaners: 2 out of 5.